NOTICE ON THE PAYMENT OF CONSULAR SERVICES
Due to the impossibility of making payments through the PIN terminal installed in our Consulate, for reasons beyond the operation of the Consulate General of Cuba in Rotterdam it is only possible to make payments for consular services through bank transfer payable to:
BANK NAME: Rabobank
COUNTER NAME (BENEFICIARY): Embassy of Cuba
ACCOUNT NUMBER: 1224.21.434
IBAN: NL05 RABO 0122 4214 34
The service cannot be provided until you enter the bank transfer to our bank account, which usually occurs a few days later (2-3 days).
Consulate General of Cuba in Rotterdam
Kingdom of the Netherlands
OTHER INFORMATION TO CONSIDER:
The procedures can also be done through the Post NL postal mail, upon request for information on the documents that must be sent, through our email: firstname.lastname@example.org
As of April 26, 2017, the issuance of Cuban Passports is carried out with Biometric Data. For the registration of the established biometric data (photo, signature and fingerprints), Cuban citizens who require a new passport MUST PERSONALLY GO TO THE CONSULATE TO PERFORM THE PROCESS. The physical presence of the applicant for data collection is mandatory.
For the return of your documents by mail, you must make additional payment by Post NL certified mail (9.00 Euros for shipping within the territory of the Kingdom of the Netherlands, 15.00 euros if made to another country in Europe and 18.00 euros to the Islands Dutch from the Caribbean). If the procedure is done by DHL from the Caribbean Islands, pay the return of your documents to DHL and deposit the DHL “Shipment Air Waybill” in the shipping envelope with the paid wedge. In this case it is not necessary to send money to return documents in the bank transfer.
In cases where bank transfers cannot be made to the Cuban Embassy from the islands, the Consulate should be contacted via email to indicate the instructions in this regard.
The Consulate General of Cuba in Rotterdam has jurisdiction for all the provinces of the Kingdom of the Netherlands, including the Dutch Caribbean consisting of: Aruba, Bonaire, Curacao, San Martin (southern part), Saba and Saint Eustatius.